Collaborate With Your 24/7 Monitoring Team
Any time your home alarm system in Springfield goes off, your round-the-clock monitoring specialists will spring to action. Their first move is to confirm your alarm, and that means communicating with you. The procedure they adhere to is dependent on the type of emergency. For example, if the emergency is of a medical nature, one effort will be made to get in touch with you before help is deployed. If you have a burglary alarm - the most frequent kind of event - a monitoring agent will abide by these steps to get in touch with you:
- An effort will be made to contact you using the command hub. You will usually be asked for a passcode.
- If that attempt doesn’t get an answer, a call is made to your main contact number.
- An alternate number or first emergency contact is called next.
- If there still isn’t an answer, local police officers are deployed.
- Your monitoring professionals will attempt to reach you again after the proper authorities are contacted.
If you're not able to interact with the monitoring team, don’t fret. Support will still be sent even if you're unable to verify the emergency.
Prepare for any crisis with a Vivint home alarm system in Springfield
Get prepared for any crisis with a contemporary home alarm system in Springfield from Vivint. Contact (417) 428-8884 to begin designing your property’s security today.